1 Jili Privacy Policy – How We Handle Your Personal Data

When you register and use 1 jili, we collect certain personal information that is necessary to operate your account and deliver a safe, localised gaming experience for players in the Philippines. The information we collect includes your full name, date of birth, email address, mobile number, and a valid government-issued ID for identity verification purposes. We also collect your billing and payment details — such as your GCash number, bank account information, or other local PHP payment method details — solely to process deposits and withdrawals on your behalf. When you browse or play on the platform, we automatically collect technical data including your IP address, device type, browser version, and session activity logs; this data helps us detect fraud, maintain platform security, and improve the overall mobile experience. If you contact our support team or submit a query through the FAQ section, any information you provide in that communication will also be retained as part of your account record. We do not collect sensitive personal information beyond what is strictly required for account operation, identity verification, and regulatory compliance.

The personal data we hold is used exclusively to operate, maintain, and improve the 1 jili platform for players across the Philippines. Your account details are used to verify your identity, process your PHP deposits and withdrawals, and ensure that only you can access your account. Technical and session data is used to monitor platform performance, detect suspicious activity, prevent fraud, and comply with applicable Philippine data protection and gaming regulations. We may use your contact details to send you important account notifications — such as transaction confirmations, security alerts, or updates to our Terms and Conditions or this Privacy Policy — but we will not send unsolicited marketing messages without your explicit consent. Aggregated, anonymised usage data may be used internally to understand how players navigate the platform and to prioritise improvements to the mobile experience. We do not sell, rent, or trade your personal information to any third party for their own marketing or commercial purposes under any circumstances.

1 jili does not share your personal information with third parties except in the limited circumstances described here. We work with trusted payment processors and identity verification providers who require access to certain data in order to complete transactions and confirm your identity; these partners are contractually bound to handle your data securely and only for the specific purpose for which it was shared. We may disclose your information to Philippine regulatory authorities, law enforcement agencies, or courts if we are legally required to do so, or if disclosure is necessary to prevent fraud, money laundering, or other illegal activity. In the event that 1 jili undergoes a business restructure or ownership change, your data may be transferred to the successor entity, subject to the same privacy protections described in this policy. We do not share your data with advertising networks, data brokers, or social media platforms. Any third-party service provider that handles your data on our behalf is subject to strict data processing agreements that prohibit unauthorised use or further disclosure.

We implement industry-standard technical and organisational security measures to protect your personal data from unauthorised access, loss, alteration, or disclosure. All data transmitted between your device and the 1 jili platform is encrypted using secure protocols, and sensitive account and payment information is stored in encrypted form on protected servers. Access to personal data within our organisation is restricted to authorised personnel who require it to perform their specific job functions, and all staff handling personal data are subject to confidentiality obligations. We conduct regular security reviews and vulnerability assessments to identify and address potential risks to the platform and the data it holds. In the unlikely event of a data breach that affects your personal information, we will notify you and the relevant Philippine authorities in accordance with applicable data protection law. While we take every reasonable precaution, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password and to keep your login credentials confidential at all times.

We retain your personal data for as long as your account remains active and for a reasonable period thereafter, in order to comply with our legal and regulatory obligations under Philippine law. Transaction records, identity verification documents, and account activity logs may be retained for a minimum period required by applicable gaming and anti-money laundering regulations, even after an account is closed. Data that is no longer required for any legal, regulatory, or operational purpose is securely deleted or anonymised in accordance with our internal data retention schedule. If you request the closure of your account, we will process that request promptly; however, certain records may need to be retained for the legally mandated retention period before they can be permanently removed. You may contact us through the FAQ page to enquire about the specific retention period applicable to your data. We do not retain personal data beyond what is necessary and proportionate to the purposes for which it was originally collected.

As a player based in the Philippines, you have rights over your personal data under the Data Privacy Act of 2012 and its implementing rules and regulations. You have the right to be informed about how your data is collected and used, the right to access a copy of the personal information we hold about you, and the right to request corrections if any of that information is inaccurate or incomplete. You may also request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations. If you believe your data has been processed in a manner that violates your rights, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. To exercise any of these rights, please visit our FAQ page for guidance on how to submit a data request. We will respond to all verified data subject requests within the timeframe required by applicable Philippine law.

The 1 jili platform uses cookies and similar tracking technologies to ensure the platform functions correctly, to remember your session preferences, and to analyse how players interact with different parts of the site. Essential cookies are required for the platform to operate and cannot be disabled without affecting your ability to log in and play. Analytical cookies help us understand which pages and features are most used, allowing us to prioritise improvements that benefit Filipino players. We do not use third-party advertising cookies or share cookie data with external marketing platforms. You can manage your cookie preferences through your browser settings; however, disabling certain cookies may affect the functionality of the platform on your device. By continuing to use 1 jili after being informed of our cookie practices, you consent to the use of cookies as described in this policy.

We may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable Philippine law. When material changes are made, we will update this page and, where appropriate, notify registered players through the platform. The date of the most recent revision will be indicated at the top of this page so you can easily identify whether the policy has changed since your last visit. Your continued use of 1 jili after any updated policy has been posted constitutes your acceptance of the revised terms. We encourage you to review this page periodically to stay informed about how we protect your personal information. If you have any questions about this Privacy Policy or how your data is handled, please visit our FAQ page for further assistance.